Category Archives: Governance

Making the Most of Retail: Free training sessions provided Museum Development

The Making the Most of Retail… series is part of a 3  year programme of seminars, opportunities for sharing, partnerships, training  and other support to increase skills and confidence across the sector to help museums learn to thrive in the rapidly changing economic, social and political landscape.

This series of practical workshops is supported and lead by the Association of Cultural Enterprises the organisation which promotes commercial best practice in the cultural, heritage and visitor attraction sector.

Each session is geared to providing practical knowledge for those starting out as well as those looking to refresh their ‘retail’ offer. Each is standalone, but some sites may wish to see the programme as a complete package of skills and knowledge for staff and management.

The sessions are complemented by other on-site analyses and support over the period of the programme, please contact your MDO for more information.

The workshops are free to museums and heritage sites in the West Midlands, the number of places on each workshop are limited and we may have to limit the number of places per site to 1 person.


Download the word doc. here to find out about the sessions and dates: Making the most of Retail


A Sixth Sense: West Mids Museum Development Officer’s Annual Report

It’s that time of year! Us Museum Development Officers of the West Midlands have released out third joint annual report, allowing you to find out the plans for the future, and the outcomes of the past year.

During 2011/12 the West Midlands MDOs have focused on organisational sustainability and resilience, encouraging museums to adapt to change by adopting new ways of working, developing new partnerships, engaging more with their communities and making more effective use of volunteers. Environmental concerns have been high on their agenda, supporting museums to adopt a ‘greener’ approach as they plan for a longterm sustainable approach to the care of collections. They have also facilitated a wide range of learning and training opportunities, and, in particular, have encouraged museums to take up the challenge of digital engagement.


Please click here to download the report: MDO annual report_AW


West Midland Museum Development Officers: Annual Report and ‘Catalysts for Change’

The West Midlands is home to six Museum Development Officers offering a wide range of guidance and advice. The two documents below show through case studies and analysis the ongoing help that we provide and how this has effected the museum, gallery and heritage sector in the West Midlands.

Catalysts for Change: West Midland Museum Development Officers

Museum Development Officers Annual Report 2010-2011

Accreditation Scheme: Step-byStep

Happy New Year to you all! It has been a while since I posted anything, as I’m sure is the same with everyone else, the start of 2012 has been a fairly busy one. Here I have created a 3 page document outlining the main changes between the new scheme and the old scheme, and also provided the timetable for the deadlines for your sites in Worcestershire. If you have any further questions, please do not hesitate to contact me on

Follow this link my Accreditation documents

Accreditation: Detailed guidelines released

For those of you who are Accredited, or looking to become Accredited, the detailed guidelines for the new scheme have now been released on the Arts Council England website. These documents are available to download and read, and really get to grips with what is to be expected of you with the new scheme. The new scheme has been designed with your needs in mind, hopefully making the process as streamline and useful as possible.

We as Museum Development Officers are here to act as a support through the Accreditation scheme, so please contact us for any queries you may have or help you may need. Here is a listing of the West Midlands regional support officers:

Glynis Powell:     Warwickshire (including Coventry and Solihull)

Sue Knox:     Herefordshire

Gemma Dhami:     Worcestershire

Judith Karena:    Shropshire

Helen Johnson:     Staffordshire

Emma Buckler:     Birmingham and Black Country

“The Accreditation Scheme sets nationally agreed standards for museums in the UK. There are currently just under 1,800 museums participating in the scheme, demonstrating their commitment to managing collections effectively for the enjoyment and benefit of users.” Arts Council England

To access these documents, click here

The Investing in Volunteers Standard 2010

This is the UK quality standard for any organisation that is involved with volunteers. Providing key information, this document is an excellent listing of everything you need to know if you run an organisation with volunteers.


Click here to access the ‘Investing in Volunteers Standard 2010’

Fast Forward: West Midlands survey of museums

Fast Forward is a report published every two years by Renaissance, showing the health of the organisations in the region. This years Fast Forward has shown us the starting effects of local authority cuts, and we can only hope that the hard work the sector (and its volunteers) will be enough to sustain ourselves.

Fact Pack extract from Fast Forward Executive Summary:
At least 7,700 people work for and in museums in the West Midlands. Of these 5,400 are volunteers.

Over 320,000 hours of unpaid work are contributed by over 5,400 volunteers to the museums sector in the West Midlands.

The economic value of volunteering in the sector is over £4.2m.

to read this click here: Fast Forward Executive Summary

The Rural Museums Network (RMN) has published its report Rural Museums: Ten Years On

The Network is very pleased to publish the report ‘Rural Museums: Ten Years On’. It was written by Hilary McGowan following an approach to the Network by the Museums Libraries and Archives Council.

Ten years ago rural museums faced particular difficulties. Many museums were struggling to manage the increasing demands of holding agricultural collections and meet the changing expectations of visitors. This was compounded by the insularity of many rural museums and the diversity of the sector.


To read the report, click here

Museums and Libraries formally transfer to Arts Council England

Arts Council England now represents arts, museums and libraries, having assumed some of the functions of the Museums Libraries and Archives Council (MLA), from 1 October.

Arts Council England’s aim is to build on the successes of the past while looking with ambition to the future for all the sectors it now represents, balancing continuity with change. The ultimate aim is a fully integrated cultural offer that inspires more people to get involved with the arts, museums and libraries.

For further information, go to: